All you need to do is choose your meals or meal plan you'd like to order each week and select your weekly or fornightly delivery frequency at the checkout.

Once you have set up your subscription, you will receive your first order on your designated delivery day and each week after that you will receive the same order without having to manually reorder your meals. 

All you need to do is to login into your account and click on the 'Manage Subscription' tab.

You will need to modify your order before Wednesday 2.30 pm each week as all recurring charges take place on Wednesday 2.30 pm.

Please note, changing your order after it has already been processed will only change your next order and not the current one.

If you wish to change your order after it has already been processed please email hello@bondimealprep.com.au before Thursday 11.59 pm and we will amend your order for you.

Simply login to your account and click on the 'SKIP ALL' tab located at the top left of the screen.

If you opt to skip one item at a time via the 'manage subscription' tab, please ensure you skip every item in your order or you will be charged for the items you did not skip.

Alternatively, you can email us at hello@bondimealprep.com.au and we can help you further.

Here at Bondi Meal Prep we are closed on all Australian public holidays and we will resume deliveries as normal the following day. E.g. If Monday is a public holiday your order will arrive the following day on Tuesday. 

All automatic payments are debited on Wednesdays.  

Payment will be automatically debited from your nominated credit card every 7 days or 14 days (depending on the frequency you have selected).

Unfortunately, no. You can not use a promotional discount code with your recurring subscription.

You can skip your recurring charge for the week or fortnight and use your promotional discount code by selecting the 'One Time Purchase' option at the checkout during that sale/promotion period so you don't miss out.

Unfortunately two discount codes can not be used at one time and promotional codes can not be used with recurring subscriptions.

All subscription accounts will be locked to the initial details you entered when you placed your first subscription order, such as your time frame and mobile number.

To update these details, please send an email to hello@bondimealprep.com.au and we'll amend everything for you.

We will provide you with the new special each week unless you request something different. 

If your payment fails your order will not be processed and we will send you an email notification. We will then reattempt to take payment from your nominated credit card the following day. 

If you payment fails after 5 attempts, your account will automatically close. 

Please ensure you have funds on your nominated credit card at the time of your direct debit as you may miss important automated information regarding your order.

If you would like to cancel your recurring order that has already been processed you need to email hello@bondimealprep.com.au and our team will help you further. 

Canceling/deleting your recurring order via your online account only cancels your next scheduled order and does not cancel the order that has already been processed.  

All you need to do is login to your account, click on the 'Manage Subscription' tab and then click on the 'Cancel Subscription' button.

You can also email us at hello@bondimealprep.com.au and we can cancel your recurring subscription for you.